The responsibilities include extensive contact with mortgage companies and independent contractors in field, work with cities and towns, do data entry, and communicate both verbally and in writing. Must be able to multi-task, set their own priorities, and be able to problem-solve, find resolutions, and be self-motivated in a high pressure, time sensitive environment.
Full Time: 40 hours per week, M-F, regular business hours 8:30 am-5:00 pm
Late Night: Once per month, 10:30am to 7:00pm.
Benefits: A very competitive benefits package is offered with eligibility the first of the month following thirty days.
Position requirements: High school or equivalent required. 1-2 years of clerical experience and customer service experience; demonstrated experience working in MS Office specifically Excel and Word, and a working knowledge of residential construction and terminology beneficial but not required. Must type a net of 35 wpm and have efficient data entry abilities. Must be able to use critical thinking skills to identify and resolve red flags, point out concerns, and elevate issues to the appropriate person for resolution. Successful candidates will be detail oriented and have demonstrated excellent communication skills, be able to prioritize work, and work in a team environment. A positive attitude and the ability to be on-time and present are required. Some available positions would find previous experience in billing, coding, quality control or accounts payable helpful.